Small tickets only work when the process is nearly free
At ₹15,000 a loan, every manual step eats the margin. Loano automates the repeatable work — verification, paperwork, mandates, reminders — so lean teams can run real volume with real controls.
What breaks first at scale
An hour of manual processing on a ₹15,000 loan is margin gone before the first repayment.
Dues tracked in registers and spreadsheets means late catches, missed penalties and quiet write-offs.
The same three people run sales, verification and collections — tools built for big desks don’t fit.
Governance expectations don’t shrink with ticket size — the records still have to be there.
How teams like yours run on Loano
Borrowers self-serve the application and documents on the portal; AI reads and cross-checks so staff review instead of retype.
Mandates registered at onboarding present EMIs automatically; reminders and payment links chase the rest.
One pipeline, clear queues, automatic assignment — a three-person team runs like a department.
Dashboards for the numbers, a two-layer audit trail for the questions behind the numbers.
Automation that pays for itself at small tickets
The smaller the loan, the bigger the share of it that process cost eats. Automation flips that arithmetic.
- Auto-debit first — scheduled presentation through mandates makes the routine collection free.
- Reminders that scale — due-date nudges by SMS, WhatsApp and email go out without anyone drafting them.
- Effort where it matters — propensity ranking points limited staff time at the accounts it can still change.
With three people we now process what used to need eight. The portal collects the documents, the platform does the paperwork, and auto-debit means most repayments just arrive.
Representative customer experience; name abbreviated for privacy.
Frequently asked
Is there a minimum volume?
No — the Starter plan is shaped for early books, and pricing tracks your volumes so a few hundred loans a month isn’t paying enterprise rates.
Our borrowers aren’t always comfortable with apps. Does self-serve work?
The portal is a mobile website — no app install — built for low-friction completion, and your staff can always run the same journey assisted from the CRM.
Where is the data hosted?
In India, with per-tenant isolation, sensitive fields encrypted at rest and permission-gated, audited access paths.
Make the economics work
Bring your ticket size and volumes — we’ll walk the workflow that keeps them profitable.
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