Artificial intelligence

Underwrite with a copilot,
not a checklist

Loano puts AI beside every desk — reading documents, ranking queues and drafting briefs — so your team spends judgement where it matters. It assists; your authorised staff decide.

Six copilots

AI across the whole lifecycle

✦ UnderwritingAI Underwriting Copilot

Digests bureau pulls, banking and KYC into a one-screen assessment brief — anomalies flagged, recommended terms drafted. Your underwriter decides, faster and with more context.

✦ AcquisitionAI Lead Scoring

Every queue ranked by conversion and risk propensity, so round-robin pools always work the right leads first — not the newest ones.

✦ VerificationDocument Intelligence

Reads salary slips, bank statements and KYC documents; extracts the numbers, cross-checks them against the application and flags mismatches for review.

✦ CollectionsCollections Propensity

Orders the overdue book by likelihood-to-pay and suggests the next best channel and moment — auto-debit, payment link, call or field visit.

✦ InsightConversational Assistant

Ask your loan book plain-language questions — "disbursals this week vs last?", "which branch's overdue is growing?" — and get answers from your own data.

✦ VerificationFace Match & Liveness

Video KYC sessions scored for liveness and face match against the applicant's documents, with location capture — reviewed and approved by your credit team.

Under the hood

How a copilot reads a file

By the time an underwriter opens a lead, the copilot has already been through it — the same file, read the way a careful analyst would read it, in seconds.

  • Reads everything — bureau report, bank credits, salary slips, KYC artefacts and the application itself.
  • Flags with evidence — every anomaly cites what triggered it, so review checks the source, not the vibe.
  • Drafts, never decides — the brief and suggested terms arrive pre-written; acceptance is a human act on the record.
AI you can defend

Assistance with guardrails, not autonomy with excuses

In regulated lending, "the model did it" is not an answer. Loano's AI is built to be explainable to the person who signs the decision.

People decideCredit and collection decisions always rest with your authorised staff — copilots have no approve button.
Policy gates automationInstant approvals in the automated portal run on bureau rules you configure — auditable policy, not model discretion.
Your data, your tenantCopilots work from your tenant's own records, scoped by the asking user's permissions.
Per-entity switchesAI capabilities are feature-gated per entity — run the full suite, a subset, or none.

Loano's AI assists your team. Credit and collection decisions always rest with your authorised staff.

See the copilots on a real file

One anonymised scenario, every copilot — brief, flags, ranking and the human decision at the end.

Book a demo