A borrower journey you’d put your name on
OTP login, guided application, document upload, offers, e-sign and servicing — mobile-first, on your own domain, in your own branding. Choose per brand: staff-verified, or straight-through.
- Two portal flavours, chosen per brand
- Mobile-first and readable in daylight
- Runs on your domain with automatic HTTPS
What ships in the box
OTP login, guided application, document upload, offer acceptance, e-sign, servicing and pre-closure.
A straight-through journey: instant offer, bureau-gated auto-approval, real eNACH and e-sign — no agent needed on the happy path.
Journeys that stall after approval land in a callback queue so a human picks them up within minutes.
Returning borrowers with a clean record get instant approval within your caps — mandate reuse included.
Statements, payment links, part-payment and foreclosure quotes — self-serve, without a call to your team.
When you approve less than requested, the borrower reviews and explicitly accepts before e-sign.
From first click to the record
Straight-through, with a safety net
The automated portal takes a borrower from application to signed agreement without an agent — and catches the ones who stall.
- Bureau-gated auto-approval — instant decisions run on the bureau rules you configure — policy, not model discretion.
- Real rails, not demos — the journey registers a real eNACH mandate and executes a real Aadhaar e-sign.
- The 15-minute watchdog — approved journeys that stop moving land in a callback queue for a human to rescue.
Frequently asked
Can we run both portal flavours?
Each brand picks its flavour — a cautious brand can run staff-verified while a digital-first sister brand runs straight-through, on the same platform account.
What does “your domain” mean concretely?
The portal serves from a domain you own — apply.yourbrand.in — with HTTPS issued automatically. Borrowers never see Loano.
What if a borrower gets stuck mid-journey?
Post-approval stalls trigger the callback watchdog: the file lands in a queue and your team calls within minutes, with the journey state visible.
Walk the borrower journey yourself
Apply on a sandbox portal from your phone — offer, mandate and e-sign included.
Book a demo