20+ providers, one switchboard

India's lending rails, pre-wired

Every provider is configured per entity from one integrations screen — swap rails without touching your workflow. Your accounts, your keys, encrypted at rest.

KYC & identity

Know your customer, on camera and on record

Government-source documents plus recorded video verification — every identity check filed on the lead, ready for review.

Digio Video KYCVideo KYC

Recorded video sessions with liveness scoring, face match against the applicant’s documents and capture location. Your credit team reviews and approves every session from the lead’s KYC tab — with a video-only re-request when an address needs a second look.

Recorded sessionsLivenessFace matchLocation
DigiLockerSource documents

Pulls PAN and Aadhaar as source documents straight from the government’s DigiLocker — no photographed photocopies. Details land on the lead file and are cross-checked against the application before underwriting begins.

PANAadhaarSource of truth
KYC KartIdentity & verification

One partner for PAN detail fetch, penny-drop bank account verification, face match and DigiLocker-backed Aadhaar. Loano uses it to verify both the borrower and the payout account before a rupee moves.

PAN fetchPenny-dropFace matchAadhaar
Credit bureaus

Every bureau, one underwriting screen

Score and report pulls land directly on the lead — logged, stored and readable without leaving Loano.

EquifaxCredit bureau

Live CIR360 pulls return the score, a structured report and a downloadable PDF for every applicant. Results are stored on the lead with a detail drawer, so underwriters read the full report right beside the application.

CIR360Score + reportPDF
TransUnion CIBILCredit bureau

CIBIL score and report pulls wired into the same underwriting screen — captured, logged and attached to the lead. Bureau-based approval gates in the automated portal can key off the result.

ScoreReportAuto-gate
ExperianCredit bureau

Direct Experian pulls for entities that hold their own Experian membership, running alongside the other bureaus. Every pull is logged with the raw response for audit and later re-reads.

ScoreReportLogged pulls
KYC Kart – ExperianMobile-first bureau

A mobile-number-first Experian pull through KYC Kart — useful early in the funnel, before full documents arrive. Returns the report as a PDF plus structured data that feeds the same underwriting view and approval gates.

Mobile-firstExperianPDF report
Payments & mandates

Money-in rails that post back on their own

Links, mandates and auto-debit — collections reconcile onto the loan the moment the borrower pays.

CashfreePayments & eNACH

Loano’s most complete money-in rail: payment links, eNACH mandate registration, scheduled auto-debit charges and refunds. Real-time webhooks post collections back onto the loan the moment the borrower pays.

Payment linkseNACHAuto-debitRefunds
RazorpayPayment gateway

Gateway rail for collecting EMIs, overdue amounts and pre-closure through hosted payment pages. Runs alongside the other gateways, so each entity picks the rail that suits its banking relationships.

Payment linksCollections
EasebuzzGateway + eNACH

Payment gateway plus eNACH mandate support as an alternative collection stack. Configured per entity, so one brand can run Easebuzz while a sister brand stays on Cashfree.

GatewayeNACHPer-entity
Digio eNACHDigital mandates

Digital NACH mandate registration through net-banking or debit card, authorised by the borrower in minutes. Mandate caps and frequency are derived server-side from the sanctioned terms — the same defaults in CRM and portal.

Mandate registrationNet-bankingDebit card
Contracts & banking

Paperless agreements, disciplined payouts

Aadhaar-signed loan documents and maker-checked disbursals — the two moments where discipline matters most.

Digio eSignAadhaar e-sign

Aadhaar-OTP e-signature on the loan agreement, KFS and sanction letter — signed without paper or courier. The signed pack is filed on the lead with a full trail of who signed what, and when.

Aadhaar OTPLoan agreementSigned trail
ICICI BankCorporate banking

Disbursal payout files generated for ICICI corporate banking, with maker-checker approval before anything is released. Loano computes the net-disbursal amount; your banking team executes and confirms on the record.

Payout filesMaker-checkerDisbursal
Communications

Every channel, every send on the log

SMS, WhatsApp and email rails behind one notification centre — templates, send logs and per-role sender addresses.

MSG91SMS

Transactional SMS for OTPs, payment reminders and status updates, sent from your registered sender ID with DLT templates. Every send is logged against the borrower for later reference.

OTPRemindersDLT templates
GupshupWhatsApp

Template-based WhatsApp messages to disbursed borrowers — payment links, due-date nudges, settlement offers. Sent from the notification centre with the full send log alongside email and SMS.

WhatsApp templatesPayment nudges
Zoho ZeptoMailTransactional email

Transactional email rail with per-tenant sending domains and tokens. Slots into Loano’s per-role sender addresses, so sanction, disbursal and collection emails each come from the right desk.

TransactionalPer-tenant domainRole senders
Amazon SESEmail

High-deliverability email with DKIM-verified sending domains provisioned per brand. One of four interchangeable email rails — switch providers without touching a single template.

DKIMHigh volume
MailgunEmail

Managed email delivery with domain verification and suppression handling. Runs the same template library and send logs as every other rail, so swapping in or out is a configuration change.

Managed deliveryDomain verification
SMTPBring your own

Plain SMTP for entities that want email through their existing mail server or provider. Point Loano at your host and credentials and the whole notification centre works unchanged.

BYO serverUniversal
Activation

How activation works

No integration projects, no vendor calls in the middle of your rollout — providers switch on from one screen.

Pick your providersChoose per entity — KYC, bureau, payments, e-sign and comms.
Paste your keysYour own provider accounts; credentials encrypted at rest.
Go liveThe whole lifecycle runs on your stack — swap providers anytime.

Each brand on your account can run a different stack — one entity on Cashfree and Equifax, a sister brand on Easebuzz and Experian.

Your stack, your keys

Bring your own provider accounts — we wire them into the lifecycle in one sitting.

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